Make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the Practice Manager Tracy Lloyd on who will deal with your concerns appropriately.
NHS Complaints Advocacy Service
POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint.
Website: www.pohwer.net
Telephone: 03002000084
Email: pohwer@
More information on POhWER can be found in the leaflet via the link below.