Make a complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager Tracy Lloyd on who will deal with your concerns appropriately. 

NHS Complaints Advocacy Service

POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint.
Telephone: 03002000084

More information on POhWER can be found in the leaflet via the link below.

POhWER NHS Complaints Advocacy Service Leaflet