Patient Participation Group

The Aims of the Patient Participation Group

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

Patient Participation Group:

This Group was formed by the Practice alongside the introduction of the Quality Outcomes Framework for general practice. The group meets every other month here at the Practice 1pm to 2pm.

Alternatively you can join our online reference group. All you need to do, is fill in a simple online form (below) and we will email you each quarter to ask you about the service the surgery provides. 

Aims and Objectives

  • To develop and extend patient involvement
  • To encourage people to engage with the NHS at the same time as engaging in their own health care
  • To provide practical support for the Practice
  • To contribute to the improvement of the services

Getting Your View

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

Membership

Any patient may nominate themselves throughout the year by writing to the Practice Manager.

Removal of the patient from the practice list for whatever reason will disqualify continuing membership of the group.

We appreciate you may not be able to attend a meeting so we also have a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.