Appointments System

The Practice has adopted a triage system to deal with daily requests for GP/Nurse practitioner appointments.  Patients can contact the surgery between 8am and 1pm for these.  During this time our Doctors and Nurse Practitioners will triage your appointment.

Further appointments can be made in advance either over the telephone or face to face.

We offer online appointments for our GP/Nurse Practitioners.  To access this you will need to register for our online services. Please call into reception with photo I.D to register. 

After 1 pm urgent on the day queries will be dealt with.

Our staff are trained in care navigation, and you will be asked for a brief outline of your problem, this would help to traige more effectively, and will be treated in the strictest of confidence.  

If you are experiencing chest pain/ breathing difficulties/patient collapse or life-threatening condition please dial 999.

Practice Nurses

In a number of cases, it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancel/Change Appointment

It is important that you inform the reception staff or cancel online (you will need to be registered for this service) if you are unable to attend your appointment.  This will allow your appointment to be offered to another patient.

If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

Please try to give us at least 24 hours notice if cancelling an appointment.  To cancel online please select the online button. 

Extended GP hours available in West Lindsey

Lincolnshire and District Medical Services are be providing an extended access hub service in East Lindsey providing access to GP services at evenings and weekends for all patients registered with a practice within the East Lindsey locality.

Patients can now see a GP at a clinic based at the Woldside building at County Hospital Louth LN11 0EU, between the hours of 18.30 to 20.00 Monday to Friday (including Bank Holidays) and 08.30 to 16.45 Saturday and Sunday.

All appointments are all pre-bookable and patients should contact their own GP practice to access these or call 111 when their practice is closed.

This scheme is part of a wider plan to strengthen Lincolnshire East CCG’s out-of-hospital strategy, integrate care within the community and improve collaborative working between local practices to deliver more joined-up GP services.

The practices taking part are Binbrook Surgery, Caistor Health Centre, New Coningsby Surgery, The Old Vicarage in Horncastle, James Street in Louth, East Lindsey Medical Group (Newmarket and Wolds Practices), Market Rasen Surgery, Marsh Medical Practice, North Thoresby Practice, Woodhall Spa New Surgery, Tasburgh Lodge Surgery in Woodhall Spa and Martin and The Wragby Surgery.